Admission Process
- All hospital admissions whether emergency or planned are processed through our Emergency Department.
- Patients and relatives are requested to report to:
- Emergency Department (Room No.....)
- Operational 24/7
- Our team is available round-the-clock to assist you with admission procedures and immediate medical needs.
Visiting Hours
- Every patient, in all classes of accommodation, is entitled to an Attendant’s Pass and a Visitor’s Pass on payment of a refundable deposit of Rs 300.
- If you lose the Visitor’s / Attendant’s Pass, deposit of Rs. 300 will be not refunded.
- Visiting Time: Strictly with visitors pass
- For Ward: Monday to Saturday: 4.00 PM to 6.00 PM
- Sunday 10.00 AM to 12.00 PM and 4.00 PM to 6.00 PM
- For ICU: Monday to Sunday 5.00 PM to 6.00 PM
- The Attendant’s Pass permits one relative / next of kin / attendant to remain with the patient at all times.
- Children under the age of 12 are not permitted in the patient's room, nor may they wait unattended in the waiting areas.
Discharge Process
- Our discharge process commences at 1:00 PM every day.
- To ensure a smooth and timely discharge, patients and relatives are requested to kindly note the following: MediClaim / Insurance Discharges
- Insurance-related discharges typically require additional verification and approvals, which may take longer than routine discharges.
- The MediClaim Department functions from 9:00 AM to 8:00 PM.
- Since many insurance companies do not process approvals in the evening, delays may occur for cases initiated late in the day.
- Medical patients are advised to initiate discharge during morning hours whenever possible. This helps in faster coordination with doctors, billing, and insurance teams, ensuring a smoother discharge experience.
- General Flow: Once the treating doctor advises discharge, the ward team will initiate:
- Preparation of the discharge summary
- Billing and final clearance
- Medication adjustments (if applicable)
- Discharge instructions and counselling
- Our staff will guide you through each step to provide a seamless and hassle-free discharge process.
